Opera

Improve Operational Efficiency with
IT Operations Analytics

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OPERA
IT OPERATIONS ANALYTICS

Opera is an IT infrastructure operations analytics solution that consolidates and analyses large amounts of machine data, allowing enterprises to pre-empt issues and plan for future capacity requirements resulting in improved machine and device up-time and reduced operational costs.

Improve Uptime

Avoid expensive outages and incidents.

Reduce Costs

Efficiency improvements and consolidation of services reduce expenditure.

Improve Decisions

Greater visibility into middleware improves analysis and decision making.

Flexible Deployment

On-premises and hosted deployment is supported along with migration from one to the other.

Seamless Integration

Easy integration with existing systems and applications reduces deployment time and cost.

Solution Overview:

Features:

  • Automated Log Analytics: Gain visibility into all log files to identify correlation between entries and business-impacting events
  • Email Analytics: Teams across the organisation can overcome functional challenges by deriving actionable business insight from the data residing in IT Operations mailboxes
  • RCA & Predictive Analytics: Quickly identify root cause of IT performance impairment and automatically predict and resolve IT issues before users and services are impacted
  • Ticket Density Analysis: Proprietary analysis engine enables analysis of alerts, tickets, emails, logs and other unstructured information for sophisticated troubleshooting
  • Text Analytics: Analyse textual data from unstructured and distributed sources to easily classify content and understand trends
  • Mobile BI: Access, interact and collaborate via dynamic reports and dashboards through native mobile BI (Business Intelligence) apps for iOS and Android
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