Want create site? Find Free WordPress Themes and plugins.
- Minimum Diploma or above in Telecommunication/Electronics Engineering / IT – Networking / MIS or related field of study.
- Minimum 1 year experience in a similar role as level 1 support in a 24×7 Network Operations Centre (NOC) or related customer support environment.
- Able to work well in a fast-paced changing and multi-national team environment.
- Excellent problem solving skills and take initiative in leading change to improve customer satisfaction.
- Excellent time management. Highly responsible in addressing customer’s issues.
- Must be able to communicate effectively (verbal and written) both in English and Mandarin. Other language Korean/Japanese/Thai/Vietnamese is an advantage.
- Capable to communicate with customers and internal teams of all levels.
- Willing to learn proprietary technology effectively without formal training and complete certifications as required.
- Willing to work on shift and local public holidays as required.
- Willing to work in 24×7 operation hour.
Did you find apk for android? You can find new Free Android Games and apps.
SkillsCustomer Care, Help Desk