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- Master/Degree in Comp Science, IT Engineering, or related technical field
- 10 years’ experience in IT Services/IT Enabled Services industry
- Has experience as Manager – More than 5 Years
- Must have previous experience in managing service delivery for IT Infrastructure and Network support services for MNC companies
- Must have previous experience in supporting large enterprise customers
- Able to travel on business trips to meet customers and stakeholders
- Able to work independently within minimal supervision
- Always ready to pick up additional roles and adopt to organizational changes
- Dynamic personality
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SkillsOperations and Delivery