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- Work in 24 x 7 shifts during weekdays and weekends inclusive of public holidays .
- Ensure timely and accurate delivery of the production schedule: Daily, Weekly, Mid-month, Start of Month, and End of Month Production Batch Cycles.
- Responsible for following established procedures for batch processing, backups, troubleshooting, and the signoff of all assigned production jobs and health checks, completion and sign-off of all shift log entries in a complete and timely manner for turnover to the next shift.
- Identifies problems as they occur and insures proper steps are taken to resolve those problems. Initiates corrective action under direction of senior operator or shift supervisor and within the scope of knowledge, informs manager of problems.
- Assist in media management inclusive of media reporting, disposal and daily courier services, and ready for media retrieval from Recovery Centre as and when requested by support staff.
- Responsible for all backups and restoration.
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