Engineer, IT & Ops
Globesoft Services
1 year ago
Job Description

Job Summary:

To work in a team of 3 members for Office 365 administration, corporate website support and internal end user computing support:

 

Job Responsibilities:

 

Office 365 Administration

Responsible for Level 1 or Level 2 Diagnostic (i.e. SharePoint, Email, Office Suite/Apps, Intune)

Creates and maintains User Account Management

Responsible for resource management within the organization (i.e. Meeting rooms bookings, email distribution list, O365 Grouping

 

Corporate Website

Responsible for maintaining corporate website (i.e. uploading/removing of content)

Participate in meetings pertaining to website continuous development and enhancements

Gather requirements from various stakeholders for content on the website

 

End User Computing

Provisioning for end-user devices and equipment

Responsible for issuing and collecting of end-user devices and equipment during onboarding and offboarding of staff

Responsible for fixed asset management (Procurement, Tagging, Inventory, Movement, Report)

Provide L1 & L2 support for Corporate Network Connectivity and users which includes software installation, laptop configuration, wireless connectivity, printer and equipment troubleshooting

Standard Operating Image Maintenance & Management

Vendor management

Escalation and Coordination to L3

 

Job requirements:

Bachelor’s Degree / Diploma in Information Technology

At least 2 years of end users desktop support

Experience in Microsoft OS, Microsoft Office 365, Windows 7 and above

Experience in stakeholder management

Experience in Hardware, Network Diagnostic & Troubleshooting

Knowledge of System Diagram & Documentation and as well as System Administration

Knowledge of Content Management System

Prior experience in Application Development (i.e.: PHP, .Net), Application Hosting (i.e.: Cloud, On-Premise) and Basic Networking Knowledge (i.e.: able to understand and discuss networking concept) will be an added advantage

Industry

IT


Title

Engineer, IT & Operations (1-year contract)


Education

Bachelor’s Degree / Diploma in Information Technology


Posted On

11 Mar 2019

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