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The Global Shared Services and Offshoring Summit was held at the Grand Copthorne Waterfront Hotel here from June 5-6. The summit focused on the upcoming Shared Services and Outsourcing (SSO) trend of virtualization. The 2-day event provided a unique blend of perspectives on the current and future state of the SSO landscape including key drivers and constraints, spending trends, location selection criteria and top of the mind locations for industries.
Emerio showcased its Build-Operate-Transfer (BOT) capabilities for IT Services at the event. The staged process of the Emerio BOT offering helps companies evaluate the risks and check feasibility before investing in a full fledged manner.
On day two of the conference Khaw Thean Jin, Vice President, Operations & Delivery, Emerio Malaysia Sdn Bhd discussed the topic ‘DELIGHT In Outsourcing! ’ in which he covered
- Outsourcing - a fresh look at where we are today
- Factors that are critical in creating and sustaining successful Outsourcing/Out-tasking relationships
- Case studies of Delight in Outsourcing
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